Job Description


  • Become the Expert on Airship: Master the in-app SaaS tool used for marketing and omnichannel customer experiences within Vail’s app.
  • Liaison with Airship Account Manager: Maintain close communication with Airship Account Managers to stay updated on product changes and updates.
  • Cross-functional Configuration: Ensure Airship is properly configured across multiple teams and facilitate seamless integration via APIs and SFTP files.
  • Technical Business Analysis: Act as the key contact for teams using Airship, providing insights on how updates will affect their workflows and creating requirements for necessary changes.


Day-to-Day Activities:

  • Monitor and Manage Airship Integration: Oversee the daily configuration and functionality of Airship, ensuring it meets the needs of various teams.
  • Coordinate with Teams: Work with marketing campaign teams, audience management, data engineering, and data science teams to ensure Airship’s configurations support their activities.
  • Track Product Updates: Stay informed about upcoming changes in Airship and assess their impact on existing processes and integrations.
  • Support Configuration Changes: Assist teams in updating their use of Airship based on new requirements and ensure smooth implementation.


Example Projects:

  • Manage updates and changes in Airship's SMS services and their integration with customer apps.
  • Collaborate with various teams to adjust and optimize Airship configurations and integrations.



  • Experience as a Technical Business Analyst in the mar-tech MMS space.
  • Experience configuring or implementing the Airship MMS platform across multiple teams.
  • Knowledge of integrating Airship with enterprise Customer Data Platforms.
  • Understanding of API and SFTP configurations within Airship.
  • Basic SQL query experience.


Preferred Skills:

  • Basic understanding of JavaScript.
  • Additional SQL experience for backend data configuration.


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Broomfield, CO

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