Job Description

TalentBridge, a leader in the professional recruiting industry, is seeking candidates to work as a Billing Client Support Specialist.

Job Description:

  • Partner with clients to give status updates on requested move, add or change (MAC) activities, for Enterprise product types that include upgrades, downgrades, adjustments, bill-to address and other general account changes.
  • Enhance client satisfaction through detailed order management of post-sales and order entry activities for service orders within defined timeframes in adherence with department processes and procedures.
  • Review, research and resolve client concerns and issues, to include billing and credit disputes, aging activity, disconnects and general inquires using detailed research and clear communications.
  • Resolve major contract and billing system inconsistencies by identifying discrepancies and requesting corrections from Sales, Order Implementation, Sales Support or Provisioning.
  • Align Billing and other client resource management (CRM) systems through audits and updates of client information and ensure clean and synchronous databases for reporting teams.


  • 2+ years of experience with Billing & Call Center
  • 1+ year experience working with CRM such as Sales Force
  • Preferred Business to Business experience
  • Must be able to work on-site

Job Type: Contract

Salary: $18.00 – $19.00 per hour



  • Dental insurance
  • Health insurance
  • Vision insurance




  • 8 hour shift
  • Day shift
  • Monday to Friday

Apply Now

Job #:
Position Type:
Contract to Hire
Charlotte, NC

Apply Now