Job Description

Business/Systems Analyst IV
Location: Charlotte, NC (hybrid)
Job Description:
Reviews, analyzes, and evaluates information technology systems operations. Determines user needs and requirements and recommends ways to improve systems. Serves as primary point of contact between users and engineering/development staff. Identifies, documents, reports and tracks system issues. Supports the process of translating business needs into formal technical requirement deliverables. . 10 + years of experience.
The Business Analyst will play a pivotal role in the implementation of a Role-Based Application Access project. This role requires a deep understanding of business processes, application access management, and firewall technologies. The successful candidate will work closely with cross-functional teams to ensure secure, efficient, and compliant access to applications.
Key Responsibilities:

  • Project Leadership: Lead the Role-Based Application Access project from planning through implementation, ensuring alignment with business goals and regulatory requirements.
  • Requirements Gathering: Collaborate with stakeholders to gather and document business requirements related to application access and security.
  • Process Analysis: Analyze current access control processes and identify opportunities for improvement and automation.
  • Firewall Management: Utilize knowledge of firewall technologies to design and implement secure access solutions.
  • Solution Design: Develop and recommend role-based access models and ensure they are integrated effectively with existing systems and firewalls.
  • Stakeholder Communication: Facilitate clear and effective communication between business units, IT, and external partners.
  • Documentation: Create comprehensive documentation of business processes, requirements, access policies, and project deliverables.
  • Testing and Validation: Coordinate and conduct testing to ensure the access solutions meet business needs and security standards.
  • Training: Develop training materials and conduct training sessions for end-users and administrators on new access protocols and procedures.
  • Compliance: Ensure all solutions comply with relevant regulations and industry standards.


  • Education: Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field.
  • Experience: Minimum of 5 years of experience as a Business Analyst, with at least 2 years of experience in network security and application access projects.
  • Technical Skills: Proficiency in firewall technologies (e.g., Palo Alto Networks), role-based Analytical Skills: Strong analytical and problem-solving abilities, with a keen attention to detail.
  • Communication: Excellent verbal and written communication skills, with the ability to convey complex technical concepts to non-technical stakeholders.
  • Project Management: Demonstrated experience in leading projects, with knowledge of project management methodologies and tools.
  • Certifications: Relevant certifications (e.g., CBAP, CISSP, CISA) are a plus.

Preferred Skills:

  • Experience with identity and access management (IAM) solutions.
  • Familiarity with regulatory requirements related to data security and access control.
  • Experience in developing and implementing firewall security policies and procedures.


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Charlotte, NC

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