Job Description

          Customer Service Representative Position  

  • Work Arrangement: Onsite in Houston, TX 77067
  • Position Type: Contract position for 3 Months  with performance-based extension
  • Start Date – ASAP
  • Work Schedule – 40  hours per week – Monday to Saturday  . 2 Days will be off (The hiring manager will decide on exact workdays) – Able to work between 7 am to 6 pm
  • Hourly Pay – $16.50/hour – Weekly Pay Out
  • Client is looking for Spanish speaking candidates.

Daily Responsibilities:
Assisting Customers and Business Partners:

  • Handling inquiries, requests, and issues via phone and email.
  • Providing information on services, orders, and delivery schedules.
  1. Handling Complaints:
  • Addressing customer complaints calmly and professionally.
  • Working to find solutions that satisfy customers and maintain the company's reputation.
  1. Problem Solving:
  • Diagnosing and assessing issues customers or partners may have.
  • Finding and implementing solutions efficiently.
  1. Monitoring Delivery Routes:
  • Keeping an eye on the progress of delivery routes.
  • Ensuring timely deliveries and resolving any issues that may arise.
  1. Scanning and Verifying:
  • Scanning haul-away pods and verifying stamps for accurate records.
  1. Order Management:
  • Processing changes or cancellations to delivery orders promptly and accurately.

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Job #:
Position Type:
Houston, TX

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