Job Description

Collections Specialist
Contract to Hire
Pay: $18-20/hr
Location: Saint Louis, MO (Hybrid after training)
Job Overview: We are seeking a highly motivated and experienced Collections Specialist to join this dynamic team. The ideal candidate will have recent collection experience, a deep understanding of billing procedures, and expertise in employing collection techniques. The Collections Specialist will play a crucial role in monitoring accounts, investigating outstanding debts, and ensuring timely payments through effective communication and negotiation skills.

  • Monitor accounts to identify outstanding debts
  • Investigate historical data for each debt or bill
  • Find and contact clients to inquire about overdue payments
  • Take proactive actions to encourage timely debt payments
  • Update account status records and document collection efforts
  • Generate reports on collection activity and accounts receivable status

Requirements and Skills:

  • Recent experience in debt collection
  • Knowledge of billing procedures and collection techniques (e.g., skip tracing)
  • Familiarity with laws related to debt collection (e.g., FDCPA)
  • Working knowledge of MS Office and databases
  • Comfortable working with targets and deadlines
  • Patience and ability to manage stress in a high-pressure environment
  • Excellent communication skills (written and oral)
  • Strong negotiation skills
  • Problem-solving abilities

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Job #:
Position Type:
Contract to Hire
Saint Louis, MO

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